A connected sex toy company will pay out a hefty sum after it was revealed that it was collecting data on its customerâs habits without permission. Standard Innovation Corporation is to settle a class action suit, filed by users of one of the companyâs products last year. The suit, filed by two unnamed women in late 2016, will pay out CA$4 million.
At the centre of this lawsuit is the We-Vibe 4 Plus, a vibrator which can connect to smartphones over Bluetooth to provide a mutually intimate experience for couples. The filing alleges that Standard Innovation âdesigned We-Connect to collect and record highly intimate and sensitive data regarding consumersâ personal We-Vibe use, including the date and time of each use and the selected vibration settings, and transmit such usage data â along with the usersâ personal email address â to its servers in Canada.â
Around the time the suit was filed, the company disclosed on its website that it did collect certain data from the device including IP addresses, times of use, app features and other details. The note also described the use of third party providers to collect analytical data âto help us improve our products and the quality of the We-Connect app.â The notice ensured that all data was anonymous.
Companies often collect information about their customers in order to improve service and refine an understanding of what its customers want, but that can occasionally creep into sinister invasions of privacy.
âOne would hope that WeVibe were collecting information purely for product improvementâ, Ken Munro, founder of Pen Test Partners said in an interview. âHowever, along the way the mobile app collected rather more data. Accidental or intentional âpermission creepâ in the mobile app led to users being identifiable in some cases.â
Munro also promised the release of similar research from Pen Test Partners: âso expect to see much more litigation along these lines.â
This case may bring to mind Uberâs âRides of Gloryâ experiment. By collecting data from its users, the ride sharing appâs researchers found what nights, hours, neighbourhoods and cities were the best to have a one night stand.
A blogpost from Uber discussing the research judged its findings to be âfascinatingâ. The research was roundly met with disapproval and though the data used was anonymised, it was still damned as intrusive and sinister. The controversy-ridden company quickly took the disclosing blogpost down.
This article originally appeared at scmagazineuk.com