Freskdesk announced currently that it has obtained Banglaore-centered startup Pipemonk for an undisclosed volume. Pipemonk helps corporations shift knowledge concerning cloud platforms, which really should occur in helpful for Freshdesk and its companions. Pipemonk, which was born as ZapStitch, experienced lifted just more than 2 million since it launched in 2014, with its primary funding spherical coming in Could, 2015, when it landed $2 million in seed funding led by Helion Enterprise Associates. Pipemonk offers customers the skill to shift knowledge conveniently concerning cloud purposes these as CRM, eCommerce, advertising and enable desk solutions. The latter is especially crucial to Freshdesk, whose primary solutions contain customer provider and enable desk choices. The business has simplified knowledge integration, a course of action that has historically been fraught with complexity, says Satya Padmanabham, co-founder of Pipemonk. “With the Pipemonk platform, we built it feasible for even non-engineers to configure and run an integration in a make a difference of minutes,” he explained in a statement. One of the primary variations concerning cloud services and the on-prem software that arrived in advance of it, is that they have been intended for the most portion with open up APIs that enable several solutions — even those people that compete with a person yet another — to function collectively. The tactic is no extended to hold you locked inside of a proprietary stack. As an alternative, cloud solutions realize that you will want to function with other solutions, and they accommodate that mainly because clients need it. Pipemonk presents Freshdesk more than basically a generic way to automate the stream of knowledge concerning solutions. It will have useful application in-house, helping pull collectively the half dozen solutions, Freshdesk has obtained in a mini purchasing binge more than the very last 16 months.
Freshdesk acquisitions more than the very last 16 months. It extra Pipemonk currently. Chart: Crunchbase.
All thirteen Pipemonk workforce will be becoming a member of Freshdesk, in essence offering it an in-house knowledge integration crew. “Having your applications discuss to every other and enabling seamless stream of knowledge performs an crucial role in any business enterprise currently, and we at Freshdesk are targeted on earning that workflow course of action uncomplicated for our clients,” Freshdesk CEO and founder Girish Mathrubootham, claimed in a statement. Freshdesk launched in 2010 as a cloud customer service platform. Due to the fact, it has expanded its solutions to contain IT enable desk, CRM, reside chat, in-application chat and social testimonial resources. The business has lifted pretty much $a hundred and fifty million.
Showcased Impression: Colin Anderson/Getty Pictures
Freskdesk announced currently that it has obtained Banglaore-centered startup Pipemonk for an undisclosed volume. Pipemonk helps corporations shift knowledge concerning cloud platforms, which really should occur in helpful for Freshdesk and its companions.
Pipemonk, which was born as ZapStitch, experienced lifted just more than 2 million since it launched in 2014, with its primary funding spherical coming in Could, 2015, when it landed $2 million in seed funding led by Helion Enterprise Associates.
Pipemonk offers customers the skill to shift knowledge conveniently concerning cloud purposes these as CRM, eCommerce, advertising and enable desk solutions. The latter is especially crucial to Freshdesk, whose primary solutions contain customer provider and enable desk choices.
The business has simplified knowledge integration, a course of action that has historically been fraught with complexity, says Satya Padmanabham, co-founder of Pipemonk. “With the Pipemonk platform, we built it feasible for even non-engineers to configure and run an integration in a make a difference of minutes,” he explained in a statement.
One of the primary variations concerning cloud services and the on-prem software that arrived in advance of it, is that they have been intended for the most portion with open up APIs that enable several solutions — even those people that compete with a person yet another — to function collectively. The tactic is no extended to hold you locked inside of a proprietary stack. As an alternative, cloud solutions realize that you will want to function with other solutions, and they accommodate that mainly because clients need it.
Pipemonk presents Freshdesk more than basically a generic way to automate the stream of knowledge concerning solutions. It will have useful application in-house, helping pull collectively the half dozen solutions, Freshdesk has obtained in a mini purchasing binge more than the very last 16 months.
Freshdesk acquisitions more than the very last 16 months. It extra Pipemonk currently. Chart: Crunchbase.
All thirteen Pipemonk workforce will be becoming a member of Freshdesk, in essence offering it an in-house knowledge integration crew. “Having your applications discuss to every other and enabling seamless stream of knowledge performs an crucial role in any business enterprise currently, and we at Freshdesk are targeted on earning that workflow course of action uncomplicated for our clients,” Freshdesk CEO and founder Girish Mathrubootham, claimed in a statement.
Freshdesk launched in 2010 as a cloud customer service platform. Due to the fact, it has expanded its solutions to contain IT enable desk, CRM, reside chat, in-application chat and social testimonial resources. The business has lifted pretty much $a hundred and fifty million.