Freskdesk declared now that it has acquired Banglaore-centered startup Pipemonk for an undisclosed total. Pipemonk aids firms go information between cloud platforms, which ought to occur in handy for Freshdesk and its associates. Pipemonk, which was born as ZapStitch, experienced raised just around two million considering that it launched in 2014, with its main funding spherical coming in Might, 2015, when it landed $two million in seed funding led by Helion Venture Companions. Pipemonk offers customers the capacity to go information easily between cloud purposes these types of as CRM, eCommerce, marketing and assistance desk companies. The latter is notably crucial to Freshdesk, whose main products incorporate client company and assistance desk offerings. The corporation has simplified information integration, a process that has usually been fraught with complexity, says Satya Padmanabham, co-founder of Pipemonk. “With the Pipemonk platform, we produced it probable for even non-engineers to configure and run an integration in a subject of minutes,” he described in a assertion. 1 of the main distinctions between cloud services and the on-prem software that arrived just before it, is that they have been designed for the most aspect with open up APIs that allow for numerous companies — even these that contend with one a different — to do the job alongside one another. The method is no longer to retain you locked inside a proprietary stack. Rather, cloud companies realize that you will need to have to do the job with other companies, and they accommodate that because buyers need it. Pipemonk provides Freshdesk a lot more than only a generic way to automate the circulation of information between companies. It will have simple software in-residence, assisting pull alongside one another the 50 % dozen companies, Freshdesk has acquired in a mini searching binge around the very last 16 months.
Freshdesk acquisitions around the very last 16 months. It added Pipemonk now. Chart: Crunchbase.
All 13 Pipemonk personnel will be joining Freshdesk, effectively offering it an in-residence information integration team. “Having your apps talk to every single other and enabling seamless circulation of information plays an crucial job in any small business now, and we at Freshdesk are centered on generating that workflow process straightforward for our buyers,” Freshdesk CEO and founder Girish Mathrubootham, mentioned in a assertion. Freshdesk launched in 2010 as a cloud customer service platform. Considering that, it has expanded its products to incorporate IT assistance desk, CRM, stay chat, in-application chat and social testimonial equipment. The corporation has raised nearly $150 million.
Highlighted Impression: Colin Anderson/Getty Pictures
Freskdesk declared now that it has acquired Banglaore-centered startup Pipemonk for an undisclosed total. Pipemonk aids firms go information between cloud platforms, which ought to occur in handy for Freshdesk and its associates.
Pipemonk, which was born as ZapStitch, experienced raised just around two million considering that it launched in 2014, with its main funding spherical coming in Might, 2015, when it landed $two million in seed funding led by Helion Venture Companions.
Pipemonk offers customers the capacity to go information easily between cloud purposes these types of as CRM, eCommerce, marketing and assistance desk companies. The latter is notably crucial to Freshdesk, whose main products incorporate client company and assistance desk offerings.
The corporation has simplified information integration, a process that has usually been fraught with complexity, says Satya Padmanabham, co-founder of Pipemonk. “With the Pipemonk platform, we produced it probable for even non-engineers to configure and run an integration in a subject of minutes,” he described in a assertion.
1 of the main distinctions between cloud services and the on-prem software that arrived just before it, is that they have been designed for the most aspect with open up APIs that allow for numerous companies — even these that contend with one a different — to do the job alongside one another. The method is no longer to retain you locked inside a proprietary stack. Rather, cloud companies realize that you will need to have to do the job with other companies, and they accommodate that because buyers need it.
Pipemonk provides Freshdesk a lot more than only a generic way to automate the circulation of information between companies. It will have simple software in-residence, assisting pull alongside one another the 50 % dozen companies, Freshdesk has acquired in a mini searching binge around the very last 16 months.
Freshdesk acquisitions around the very last 16 months. It added Pipemonk now. Chart: Crunchbase.
All 13 Pipemonk personnel will be joining Freshdesk, effectively offering it an in-residence information integration team. “Having your apps talk to every single other and enabling seamless circulation of information plays an crucial job in any small business now, and we at Freshdesk are centered on generating that workflow process straightforward for our buyers,” Freshdesk CEO and founder Girish Mathrubootham, mentioned in a assertion.
Freshdesk launched in 2010 as a cloud customer service platform. Considering that, it has expanded its products to incorporate IT assistance desk, CRM, stay chat, in-application chat and social testimonial equipment. The corporation has raised nearly $150 million.